{"id":27643,"date":"2025-05-22T18:17:25","date_gmt":"2025-05-22T18:17:25","guid":{"rendered":"https:\/\/survival72.eu\/?page_id=27643"},"modified":"2025-09-19T09:39:15","modified_gmt":"2025-09-19T07:39:15","slug":"altalanos-szerzodesi-feltetelek","status":"publish","type":"page","link":"https:\/\/survival72.eu\/ro\/altalanos-szerzodesi-feltetelek\/","title":{"rendered":"Condi\u021bii contractuale generale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27643\" class=\"elementor elementor-27643\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41a6685 e-flex e-con-boxed e-con e-parent\" data-id=\"41a6685\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5629809 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5629809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><h1>Condi\u021bii contractuale generale<\/h1><\/div><\/div><div><div><h1>Magazinul web Survival72.eu este operat de:<\/h1><div><div><p><strong>Nume<\/strong>: Global Condominium System Ltd.<\/p><p><strong>Sediul central<\/strong>: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, R\u00e1ba utca 32. cl\u0103direa A.<\/p><p><strong>Adres\u0103 po\u0219tal\u0103<\/strong>: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, R\u00e1ba utca 32. cl\u0103direa A.<\/p><p><strong>Autoritatea de \u00eenregistrare<\/strong>: Tribunalul de Prim\u0103 Instan\u021b\u0103 din Sz\u00e9kesfeh\u00e9rv\u00e1r\u00a0<\/p><p><strong>Num\u0103rul de \u00eenregistrare al societ\u0103\u021bii<\/strong>:\u00a007 09 018977<\/p><p><strong>Num\u0103rul de identificare fiscal\u0103<\/strong>:\u00a014767096-2-07<\/p><p><b>Num\u0103r de telefon<\/b>: 06 20 452 3022<\/p><p><b>E-mail<\/b>: info@survival72.eu<\/p><p><strong>Site web<\/strong>: http:\/\/www.survival72.eu<\/p><p><b>Banksz\u00e1mlasz\u00e1m: 10102952-06248600-01003000<\/b><\/p><h2><strong>Legisla\u021bie relevant\u0103<\/strong><\/h2><p>Contractul este reglementat de dispozi\u021biile legisla\u021biei maghiare \u0219i, \u00een special, de urm\u0103toarele legi:<\/p><p>Legea CLV din 1997 privind protec\u021bia consumatorilor<\/p><p>Legea CVIII din 2001 privind anumite aspecte ale serviciilor de comer\u021b electronic \u0219i ale serviciilor societ\u0103\u021bii informa\u021bionale<\/p><p>Legea V din 2013 privind Codul civil<\/p><p>Decretul guvernamental 151\/2003 (IX.22.) privind garan\u021bia obligatorie pentru bunurile de larg consum<\/p><p>Decretul guvernamental 45\/2014 (II.26.) privind normele detaliate ale contractelor dintre consumatori \u0219i \u00eentreprinderi \u00a0\u00a0\u00a0<\/p><p>19\/2014 (IV.29.) Decret NGM privind normele procedurale de solu\u021bionare a cererilor de garan\u021bie pentru bunurile v\u00e2ndute \u00een temeiul unui contract \u00eencheiat \u00eentre un consumator \u0219i o \u00eentreprindere<\/p><p>Legea LXXVI din 1999 privind drepturile de autor<\/p><p>Legea CXII din 2011 privind dreptul la autodeterminare informa\u021bional\u0103 \u0219i libertatea de informare<\/p><p>REGULAMENTUL (UE) 2018\/302 AL PARLAMENTULUI EUROPEAN \u0218I AL CONSILIULUI din 28 februarie 2018 privind combaterea restric\u021biilor teritoriale nejustificate \u0219i a altor forme de discriminare bazate pe cet\u0103\u021benia, re\u0219edin\u021ba sau domiciliul cump\u0103r\u0103torului pe pia\u021ba intern\u0103 \u0219i de modificare a Regulamentelor (CE) nr. 2006\/2004 \u0219i (UE) 2017\/2394 \u0219i a Directivei 2009\/22\/CE<\/p><p>REGULAMENTUL (UE) 2016\/679 AL PARLAMENTULUI EUROPEAN \u0218I AL CONSILIULUI din 27 aprilie 2016 privind protec\u021bia persoanelor fizice \u00een ceea ce prive\u0219te prelucrarea datelor cu caracter personal \u0219i privind libera circula\u021bie a acestor date \u0219i de modificare a Regulamentului (CE) nr. 95\/46\/CE<\/p><\/div><div><div><div>At\u00e2t persoanele fizice, c\u00e2t \u0219i cele juridice pot face achizi\u021bii pe site-urile noastre, cu condi\u021bia s\u0103 respecte cerin\u021bele indicate.<\/div><\/div><\/div><\/div><\/div><\/div><p>SEC\u021aIUNEA 1 - TERMENII \u0218I CONDI\u021aIILE MAGAZINULUI ONLINE<br \/>Prin acceptarea acestor Termeni de serviciu, declara\u021bi c\u0103 ave\u021bi cel pu\u021bin v\u00e2rsta majoratului \u00een conformitate cu legile statului sau provinciei \u00een care locui\u021bi sau c\u0103 ave\u021bi v\u00e2rsta majoratului \u00een conformitate cu legile statului sau provinciei \u00een care locui\u021bi \u0219i c\u0103 ne-a\u021bi dat consim\u021b\u0103m\u00e2ntul dumneavoastr\u0103 pentru utilizarea acestui site de c\u0103tre oricare dintre persoanele minore aflate \u00een \u00eentre\u021binerea dumneavoastr\u0103.<br \/>Nu pute\u021bi utiliza produsele noastre \u00een scopuri ilegale sau neautorizate \u0219i nu pute\u021bi utiliza Serviciul prin \u00eenc\u0103lcarea legilor (inclusiv, f\u0103r\u0103 limitare, legile privind drepturile de autor) din jurisdic\u021bia dumneavoastr\u0103.<br \/>Acesta nu trebuie s\u0103 transmit\u0103 viermi, viru\u0219i sau coduri distructive.<br \/>Orice nerespectare sau \u00eenc\u0103lcare a oric\u0103ruia dintre Termeni va duce la \u00eencetarea imediat\u0103 a Serviciilor care v\u0103 sunt furnizate.<\/p><p>CONDI\u021aII GENERALE<br \/>Ne rezerv\u0103m dreptul de a refuza s\u0103 furniz\u0103m Serviciul oricui, din orice motiv, \u00een orice moment.<br \/>Recunoa\u0219te\u021bi c\u0103 este posibil s\u0103 transmitem con\u021binutul dvs. (cu excep\u021bia informa\u021biilor privind cardul de credit) \u00een form\u0103 necriptat\u0103, inclusiv (a) s\u0103 transmitem date prin diferite re\u021bele \u0219i (b) s\u0103 modific\u0103m datele pentru a respecta cerin\u021bele tehnice ale re\u021belelor sau dispozitivelor conectate. Datele cardului de credit sunt \u00eentotdeauna criptate \u00een timpul transmiterii pe re\u021bele.<br \/>Sunte\u021bi de acord s\u0103 nu reproduce\u021bi, s\u0103 duplica\u021bi, s\u0103 copia\u021bi, s\u0103 vinde\u021bi, s\u0103 revinde\u021bi, s\u0103 transfera\u021bi sau s\u0103 exploata\u021bi nicio parte a Serviciului, utilizarea Serviciului, accesul la Serviciu sau orice link de contact disponibil pe site-ul care furnizeaz\u0103 Serviciul f\u0103r\u0103 permisiunea noastr\u0103 expres\u0103 scris\u0103.<br \/>Titlurile utilizate \u00een prezentul acord sunt doar pentru comoditate \u0219i nu limiteaz\u0103 sau afecteaz\u0103 \u00een alt mod ace\u0219ti termeni.<\/p><p><strong>Pre\u021b, condi\u021bii de plat\u0103 \u0219i costuri de livrare<\/strong><\/p><ol><li>Toate pre\u021burile indicate pentru produse sunt convenite contractual. Magazinul online afi\u0219eaz\u0103 \u00eentotdeauna pre\u021burile actuale \u0219i valabile. Pre\u021burile sunt finale, adic\u0103 includ TVA \u0219i toate celelalte taxe \u0219i impozite pe care cump\u0103r\u0103torul este obligat s\u0103 le pl\u0103teasc\u0103 pentru produs, dar exclud taxele de livrare, care sunt afi\u0219ate \u00een a\u0219a-numitul co\u0219 de cump\u0103r\u0103turi \u0219i sunt la latitudinea cump\u0103r\u0103torului.\u00a0\u00a0<\/li><li>Utilizatorul poate pl\u0103ti \u00een numerar, contra ramburs, prin transfer bancar\/depozit \u00een contul v\u00e2nz\u0103torului sau prin card de credit.\u00a0<\/li><li>La primirea produsului, utilizatorul pl\u0103te\u0219te pre\u021bul produsului + taxa de livrare \u0219i orice tax\u0103 de ramburs.\u00a0<\/li><li>Metoda de livrare este aleas\u0103 de utilizator \u00een cadrul comenzii din magazinul online sau prin alte mijloace de comunicare. Utilizatorul poate alege metoda de livrare:<br \/>a) transport propriu<br \/>b) prin servicii de curierat<br \/>V\u0103 vom informa \u00eentotdeauna cu privire la valoarea livr\u0103rii atunci c\u00e2nd v\u0103 verifica\u021bi comanda, iar personalul nostru de v\u00e2nz\u0103ri v\u0103 poate sugera o form\u0103 mai ieftin\u0103 de livrare.<\/li><\/ol><p><strong>Preluarea bunurilor<\/strong><\/p><ol><li>Utilizatorul este obligat s\u0103 ridice bunurile la adresa specificat\u0103 \u00een comand\u0103 la ora stabilit\u0103.\u00a0<\/li><li>La primirea produsului, utilizatorul trebuie s\u0103 verifice integritatea \u0219i completitudinea coletului. \u00cen cazul \u00een care coletul este vizibil deteriorat \u0219i deteriorat, utilizatorul trebuie s\u0103 contacteze imediat v\u00e2nz\u0103torul \u0219i serviciul de colet\u0103rie f\u0103r\u0103 a prelua coletul \u0219i s\u0103 completeze formularul de deteriorare a coletului. Reclama\u021biile comunicate la o dat\u0103 ulterioar\u0103 vor fi respinse \u00een ceea ce prive\u0219te cantitatea sau deteriorarea produsului.\u00a0<\/li><li>Dreptul de proprietate al utilizatorului asupra produselor devine efectiv numai dup\u0103 plata integral\u0103 a pre\u021bului de achizi\u021bie \u0219i a oric\u0103rui termen suplimentar convenit contractual \u00een contul v\u00e2nz\u0103torului. \u00cenainte de perioada de transfer al dreptului de proprietate de la v\u00e2nz\u0103tor la utilizator, utilizatorul va suporta toate obliga\u021biile custodelui obiectului \u0219i va fi obligat s\u0103 p\u0103streze bunurile \u0219i serviciile \u00een siguran\u021b\u0103 \u0219i s\u0103 le marcheze pe cheltuiala sa, astfel \u00eenc\u00e2t acestea s\u0103 poat\u0103 fi identificate ca bunuri ale v\u00e2nz\u0103torului \u00een orice circumstan\u021be.\u00a0<\/li><li>V\u00e2nz\u0103torul are dreptul de a solicita executarea obliga\u021biilor, \u00een special plata pre\u021bului de achizi\u021bie al bunurilor \u0219i serviciilor, indiferent de faptul c\u0103 dreptul de proprietate asupra bunurilor \u0219i serviciilor nu este \u00eenc\u0103 transferat utilizatorului.\u00a0<\/li><li>Riscul de deteriorare a produselor este transferat utilizatorului \u00een momentul primirii produselor de c\u0103tre utilizator sau reprezentantul s\u0103u autorizat.<\/li><\/ol><h2>Reclama\u021bii \u0219i c\u0103i de atac<\/h2><p>Consumatorul poate depune reclama\u021bii cu privire la produs sau la activit\u0103\u021bile v\u00e2nz\u0103torului la urm\u0103toarele date de contact:<\/p><ul><li>Telefon: 06<\/li><li>Adresa de internet: https:\/\/survival72.eu\/<\/li><li>E-mail:\u00a0info@survival72.eu<\/li><\/ul><div>Consumatorul\u00a0<strong>s\u0103 comunica\u021bi reclama\u021bia dumneavoastr\u0103 societ\u0103\u021bii verbal sau \u00een scris<\/strong>, care se refer\u0103 la comportamentul, activitatea sau omisiunea unei \u00eentreprinderi sau a unei persoane care ac\u021bioneaz\u0103 \u00een interesul sau \u00een numele unei \u00eentreprinderi \u00een leg\u0103tur\u0103 direct\u0103 cu comercializarea sau v\u00e2nzarea de bunuri c\u0103tre consumatori.\u00a0<\/div><div><strong>\u00centreprinderea trebuie s\u0103 investigheze imediat pl\u00e2ngerea verbal\u0103 \u0219i s\u0103 o remedieze dup\u0103 cum este necesar<\/strong>. \u00cen cazul \u00een care consumatorul nu este de acord cu solu\u021bionarea reclama\u021biei sau \u00een cazul \u00een care nu este posibil\u0103 investigarea imediat\u0103 a reclama\u021biei, \u00eentreprinderea trebuie s\u0103 \u00eenregistreze imediat reclama\u021bia \u0219i pozi\u021bia sa cu privire la aceasta \u0219i, \u00een cazul unei reclama\u021bii orale fa\u021b\u0103 \u00een fa\u021b\u0103, s\u0103 \u00eenm\u00e2neze pe loc o copie a \u00eenregistr\u0103rii consumatorului. \u00cen cazul unei reclama\u021bii verbale comunicate prin telefon sau prin alt serviciu de comunica\u021bii electronice, consumatorul prime\u0219te r\u0103spunsul pe fond \u00een termen de cel mult 30 de zile, \u00een conformitate cu dispozi\u021biile aplicabile r\u0103spunsului la reclama\u021bia scris\u0103. \u00cen alte privin\u021be, consumatorul ac\u021bioneaz\u0103 cu privire la reclama\u021bia scris\u0103 dup\u0103 cum urmeaz\u0103.\u00a0<strong>Pl\u00e2ngerea scris\u0103 se depune de c\u0103tre \u00eentreprindere<\/strong>\u00a0- cu excep\u021bia cazului \u00een care un act juridic direct aplicabil al Uniunii Europene prevede altfel, la primire\u00a0<strong>trebuie s\u0103 r\u0103spund\u0103 \u00een scris \u00een termen de treizeci de zile \u0219i s\u0103 dispun\u0103 comunicarea acestuia<\/strong>. Enn\u00e9l r\u00f6videbb hat\u00e1rid\u0151t jogszab\u00e1ly, hosszabb hat\u00e1rid\u0151t t\u00f6rv\u00e9ny \u00e1llap\u00edthat meg. A panaszt elutas\u00edt\u00f3 \u00e1ll\u00e1spontj\u00e1t a v\u00e1llalkoz\u00e1s indokolni k\u00f6teles. A telefonon vagy elektronikus h\u00edrk\u00f6zl\u00e9si szolg\u00e1ltat\u00e1s felhaszn\u00e1l\u00e1s\u00e1val k\u00f6z\u00f6lt sz\u00f3beli panaszt a v\u00e1llalkoz\u00e1s k\u00f6teles egyedi azonos\u00edt\u00f3sz\u00e1mmal ell\u00e1tni.\u00a0<\/div><div>A panaszr\u00f3l felvett jegyz\u0151k\u00f6nyvnek tartalmaznia kell az al\u00e1bbiakat:<\/div><div><ol><li>numele \u0219i adresa consumatorului,<\/li><li>unde, c\u00e2nd \u0219i cum a fost depus\u0103 pl\u00e2ngerea,<\/li><li>o descriere detaliat\u0103 a reclama\u021biei consumatorului, o list\u0103 a documentelor, \u00eenregistr\u0103rilor \u0219i a altor probe prezentate de consumator,<\/li><li>o declara\u021bie privind pozi\u021bia \u00eentreprinderii cu privire la reclama\u021bia consumatorului, \u00een cazul \u00een care este posibil\u0103 o investiga\u021bie imediat\u0103 a reclama\u021biei,<\/li><li>semn\u0103tura persoanei care a \u00eentocmit raportul \u0219i, cu excep\u021bia cazului unei reclama\u021bii verbale f\u0103cute prin telefon sau alt serviciu de comunicare electronic\u0103, semn\u0103tura consumatorului,<\/li><li>locul \u0219i ora \u00eenregistr\u0103rii procesului-verbal,<\/li><li>\u00een cazul unei pl\u00e2ngeri verbale depuse prin telefon sau prin alt serviciu de comunica\u021bii electronice, num\u0103rul unic de identificare al pl\u00e2ngerii.<\/li><\/ol><\/div><div>\u00centreprinderea trebuie s\u0103 p\u0103streze o eviden\u021b\u0103 a pl\u00e2ngerii \u0219i o copie a r\u0103spunsului timp de cinci ani \u0219i s\u0103 o prezinte autorit\u0103\u021bilor de supraveghere la cererea acestora.\u00a0<\/div><div><p>\u00cen cazul \u00een care reclama\u021bia este respins\u0103, \u00eentreprinderea trebuie s\u0103 informeze consumatorul \u00een scris cu privire la autoritatea sau organismul de conciliere la care poate fi depus\u0103 reclama\u021bia, \u00een func\u021bie de natura acesteia. Informa\u021biile trebuie s\u0103 includ\u0103, de asemenea, adresa, datele de contact telefonice \u0219i pe internet, precum \u0219i adresa po\u0219tal\u0103 a autorit\u0103\u021bii sau a organismului de conciliere competent \u00een locul \u00een care consumatorul \u00ee\u0219i are re\u0219edin\u021ba sau se afl\u0103. Informa\u021biile ar trebui s\u0103 includ\u0103, de asemenea, dac\u0103 \u00eentreprinderea va recurge la organismul de conciliere pentru a solu\u021biona litigiul de consum.<\/p><p>\u00cen cazul \u00een care orice litigiu \u00eentre v\u00e2nz\u0103tor \u0219i consumator nu este solu\u021bionat \u00een cadrul negocierilor, consumatorul are la dispozi\u021bie urm\u0103toarele op\u021biuni de executare:<\/p><\/div><div>Pl\u00e2ngeri cu privire la\u00a0<strong>autorit\u0103\u021bile de protec\u021bie a consumatorilor<\/strong>. \u00cen cazul \u00een care un consumator constat\u0103 c\u0103 drepturile sale de consumator au fost \u00eenc\u0103lcate, acesta are dreptul de a depune o pl\u00e2ngere la autoritatea pentru protec\u021bia consumatorilor din locul s\u0103u de re\u0219edin\u021b\u0103. Dup\u0103 examinarea pl\u00e2ngerii, autoritatea va decide dac\u0103 ini\u021biaz\u0103 o procedur\u0103 de protec\u021bie a consumatorilor. Autorit\u0103\u021bile de prim\u0103 instan\u021b\u0103 pentru protec\u021bia consumatorilor sunt birourile districtuale competente pentru locul de re\u0219edin\u021b\u0103 al consumatorului, a c\u0103ror list\u0103 poate fi g\u0103sit\u0103 aici:\u00a0<a href=\"https:\/\/kormanyhivatalok.hu\/\">https:\/\/kormanyhivatalok.hu\/<\/a><\/div><p><strong>Proceduri judiciare.<\/strong>\u00a0Clientul are dreptul de a-\u0219i executa crean\u021ba rezultat\u0103 din litigiul de consum \u00een fa\u021ba instan\u021bei \u00een cadrul procedurilor civile \u00een conformitate cu dispozi\u021biile Legii V din 2013 privind Codul civil \u0219i ale Legii CXXX din 2016 privind Codul de procedur\u0103 civil\u0103.<\/p><div><p>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 pute\u021bi depune o reclama\u021bie de consum la noi. \u00cen cazul \u00een care reclama\u021bia dvs. de consum este respins\u0103, ave\u021bi, de asemenea, dreptul de a v\u0103 adresa organismului de conciliere din locul \u00een care locui\u021bi sau sta\u021bi: procedura de conciliere poate fi ini\u021biat\u0103 numai dac\u0103 consumatorul \u00eencearc\u0103 s\u0103 solu\u021bioneze litigiul direct cu \u00eentreprinderea \u00een cauz\u0103. Organismul de conciliere desemnat \u00een cererea consumatorului este competent s\u0103 ia m\u0103suri \u00een locul organismului competent, la cererea consumatorului.<\/p><p>Societatea are obliga\u021bia de a coopera \u00een cadrul procedurii de conciliere.<\/p><p>\u00cen acest context, dreptul \u00eentreprinderilor de a solicita organismului de conciliere s\u0103\u00a0<strong>obliga\u021bia de a trimite un r\u0103spuns<\/strong>, precum \u0219i obliga\u021bia de a se prezenta \u00een fa\u021ba organismului de conciliere\u00a0<strong>obliga\u021bia de informare<\/strong>\u00a0(\"asigurarea particip\u0103rii la o audiere a unei persoane autorizate s\u0103 negocieze o tranzac\u021bie\").<\/p><\/div><div><p>\u00cen cazul \u00een care sediul sau unitatea \u00eentreprinderii nu este \u00eenregistrat\u0103 \u00een jude\u021bul \u00een care se afl\u0103 camera care gestioneaz\u0103 organismul de conciliere competent din punct de vedere teritorial, obliga\u021bia \u00eentreprinderii de a coopera se extinde la a oferi consumatorului posibilitatea unei solu\u021bion\u0103ri scrise \u00een conformitate cu cererea acestuia.<\/p><\/div><div><p>\u00cen caz de \u00eenc\u0103lcare a obliga\u021biei de cooperare men\u021bionate anterior, autoritatea pentru protec\u021bia consumatorilor are competen\u021ba de a\u00a0<strong>amenzi obligatorii<\/strong>\u00a0aplicabile, nu este posibil\u0103 renun\u021barea la amenzi. \u00cen plus fa\u021b\u0103 de Legea privind protec\u021bia consumatorilor, dispozi\u021bia relevant\u0103 din Legea privind \u00eentreprinderile mici \u0219i mijlocii a fost modificat\u0103, astfel \u00eenc\u00e2t \u00eentreprinderile mici \u0219i mijlocii nu vor fi scutite de amenzi.<\/p><p>Valoarea amenzii poate varia \u00eentre 15 000 HUF \u0219i 500 000 HUF pentru \u00eentreprinderile mici \u0219i mijlocii, \u00een timp ce pentru \u00eentreprinderile care nu sunt mici \u0219i mijlocii \u0219i care fac obiectul Legii contabilit\u0103\u021bii, cu o cifr\u0103 de afaceri anual\u0103 net\u0103 de peste 100 milioane HUF, amenda poate varia \u00eentre 15 000 HUF \u0219i 5% HUF din cifra de afaceri anual\u0103 net\u0103 a \u00eentreprinderii, dar nu mai mult de 500 milioane HUF. Prin introducerea unei amenzi obligatorii, legiuitorul urm\u0103re\u0219te s\u0103 consolideze cooperarea cu organismele de conciliere \u0219i s\u0103 asigure participarea activ\u0103 a \u00eentreprinderilor la procedura de conciliere.<\/p><\/div><p>Organismul de conciliere este responsabil de solu\u021bionarea extrajudiciar\u0103 a litigiilor de consum. Sarcina organismului de conciliere este de a \u00eencerca s\u0103 ajung\u0103 la un acord \u00eentre p\u0103r\u021bi pentru a solu\u021biona litigiul de consum \u0219i, \u00een cazul \u00een care acest lucru nu reu\u0219e\u0219te, de a se pronun\u021ba asupra cazului pentru a se asigura c\u0103 drepturile consumatorilor sunt aplicate \u00eentr-un mod simplu, rapid, eficient \u0219i rentabil. La cererea consumatorului sau a \u00eentreprinderii, organismul de conciliere ofer\u0103 consiliere cu privire la drepturile \u0219i obliga\u021biile consumatorului.<\/p><p>Procedurile organismului de conciliere sunt ini\u021biate la cererea consumatorului. Cererea trebuie prezentat\u0103 \u00een scris pre\u0219edintelui organismului de conciliere: cerin\u021ba formei scrise poate fi \u00eendeplinit\u0103 prin scrisoare, telegram\u0103, telex sau fax sau prin orice alt mijloc care permite destinatarului s\u0103 stocheze permanent datele care \u00eei sunt adresate pentru o perioad\u0103 de timp adecvat\u0103 scopurilor pentru care au fost destinate \u0219i s\u0103 afi\u0219eze datele \u00eentr-o form\u0103 \u0219i un con\u021binut neschimbate.<\/p><p>Cererea trebuie s\u0103 includ\u0103<\/p><ol><li>numele, re\u0219edin\u021ba sau domiciliul consumatorului,<\/li><li>denumirea, sediul social sau locul de desf\u0103\u0219urare a activit\u0103\u021bii \u00eentreprinderii implicate \u00een litigiul de consum,<\/li><li>\u00een cazul \u00een care consumatorul a solicitat desemnarea organismului de conciliere competent \u00een locul organismului competent,<\/li><li>o scurt\u0103 descriere a pozi\u021biei consumatorului, a faptelor care o sus\u021bin \u0219i a dovezilor care o sus\u021bin,<\/li><li>o declara\u021bie a consumatorului care s\u0103 ateste c\u0103 acesta a \u00eencercat s\u0103 solu\u021bioneze litigiul direct cu \u00eentreprinderea \u00een cauz\u0103<\/li><li>o declara\u021bie a consumatorului c\u0103 nu a ini\u021biat proceduri \u00een fa\u021ba niciunui alt organism de conciliere, c\u0103 nu a fost ini\u021biat\u0103 nicio procedur\u0103 de mediere, c\u0103 nu a fost depus\u0103 nicio cerere de crean\u021b\u0103 sau c\u0103 nu a fost depus\u0103 nicio cerere de soma\u021bie de plat\u0103,<\/li><li>o cerere de decizie a comisiei,<\/li><li>semn\u0103tura consumatorului.<\/li><\/ol><p>Cererea trebuie s\u0103 fie \u00eenso\u021bit\u0103 de documentul sau de o copie (extras) a documentului la con\u021binutul c\u0103ruia consumatorul face referire ca prob\u0103, \u00een special de declara\u021bia scris\u0103 a \u00eentreprinderii prin care se respinge reclama\u021bia sau, \u00een lipsa acesteia, de orice alt\u0103 prob\u0103 scris\u0103 de care dispune consumatorul c\u0103 s-a \u00eencercat concilierea solicitat\u0103.<\/p><p>\u00cen cazul \u00een care consumatorul ac\u021bioneaz\u0103 prin intermediul unui reprezentant autorizat, autoriza\u021bia trebuie s\u0103 fie anexat\u0103 la cerere.<\/p><p>Mai multe informa\u021bii privind comisiile de conciliere sunt disponibile aici:\u00a0<a href=\"http:\/\/www.bekeltetes.hu\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.bekeltetes.hu<\/a><\/p><h2>Utilizarea site-ului web<\/h2><p><strong>Alegerea produsului<\/strong><\/p><p>Clientul are posibilitatea de a alege \u0219i de a comanda produse din magazin. Clientul poate face clic pe produsul selectat pentru a vizualiza o descriere mai detaliat\u0103 a acestuia. Dac\u0103 dore\u0219te s\u0103 achizi\u021bioneze un produs, \u00eel poate ad\u0103uga \u00eentr-un co\u0219 de cump\u0103r\u0103turi virtual f\u0103c\u00e2nd clic pe butonul \"Adaug\u0103 \u00een co\u0219\". F\u0103c\u00e2nd clic pe butonul \"Vezi co\u0219ul\", ve\u021bi g\u0103si produsele ad\u0103ugate \u00een co\u0219, valoarea total\u0103 a facturii \u0219i costurile de expediere. Aici pute\u021bi verifica corectitudinea comenzii dumneavoastr\u0103, \u00een special pre\u021burile \u0219i cantit\u0103\u021bile, pe care le pute\u021bi modifica sau corecta dup\u0103 caz. Co\u0219ul de cump\u0103r\u0103turi va calcula automat valoarea total\u0103 a comenzii dumneavoastr\u0103.<\/p><p><strong>Trimiterea comenzii<\/strong><\/p><p>Dac\u0103 sunte\u021bi mul\u021bumit de cantitatea de produse din co\u0219, a\u021bi verificat suma total\u0103 \u0219i a\u021bi decis c\u0103 dori\u021bi s\u0103 le cump\u0103ra\u021bi, pur \u0219i simplu face\u021bi clic pe butonul \"Checkout\". De asemenea, pute\u021bi face cump\u0103r\u0103turi f\u0103r\u0103 s\u0103 v\u0103 \u00eenregistra\u021bi \u00een magazinul nostru, astfel \u00eenc\u00e2t ave\u021bi la dispozi\u021bie trei op\u021biuni: dac\u0103 sunte\u021bi deja un client \u00eenregistrat dac\u0103 dori\u021bi s\u0103 v\u0103 \u00eenregistra\u021bi ca un client nou dac\u0103 dori\u021bi s\u0103 v\u0103 \u00eenregistra\u021bi ca un client nou dac\u0103 dori\u021bi s\u0103 v\u0103 \u00eenregistra\u021bi ca un client nou dac\u0103 dori\u021bi s\u0103 face\u021bi cump\u0103r\u0103turi f\u0103r\u0103 s\u0103 v\u0103 \u00eenregistra\u021bi dac\u0103 a\u021bi f\u0103cut deja cump\u0103r\u0103turi \u00een magazinul nostru, v\u0103 rug\u0103m s\u0103 introduce\u021bi adresa de e-mail \u0219i parola utilizate la \u00eenregistrare. Dac\u0103 dori\u021bi s\u0103 v\u0103 \u00eenregistra\u021bi ca un client nou, v\u0103 rug\u0103m s\u0103 introduce\u021bi datele dvs. de cump\u0103r\u0103turi, care vor fi stocate \u00een sistem \u0219i va trebui s\u0103 v\u0103 conecta\u021bi doar data viitoare c\u00e2nd face\u021bi cump\u0103r\u0103turi. Pentru achizi\u021biile f\u0103r\u0103 \u00eenregistrare, introduce\u021bi adresa de facturare \u0219i de livrare. \u00cen pasul urm\u0103tor, alege\u021bi metoda de livrare care vi se potrive\u0219te cel mai bine.<br \/>Va trebui apoi s\u0103 alege\u021bi o metod\u0103 de plat\u0103 care v\u0103 convine. Dac\u0103 sunte\u021bi de acord cu con\u021binutul comenzii, face\u021bi clic pe butonul \"Plasa\u021bi comanda\" pentru a trimite comanda.<\/p><p><strong>Co\u0219 abandonat<\/strong><\/p><p>\u00cen cazul abandon\u0103rii co\u0219ului de cump\u0103r\u0103turi, furnizorul de servicii va trimite e-mailuri \u0219i SMS-uri de reamintire clien\u021bilor care \u0219i-au furnizat num\u0103rul de telefon \u0219i adresa de e-mail \u00een timpul procesului de cump\u0103rare. Acest lucru este \u00een interesul legitim al v\u00e2nz\u0103torului, \u00een conformitate cu Directiva ePrivacy.<\/p><h2>Prelucrarea comenzii, \u00eencheierea contractului<\/h2><p>Comenzile sunt procesate \u00een dou\u0103 etape. Pute\u021bi plasa o comand\u0103 \u00een orice moment. Ve\u021bi primi mai \u00eent\u00e2i o confirmare automat\u0103 a comenzii dumneavoastr\u0103, care \u00eenregistreaz\u0103 doar faptul c\u0103 comanda dumneavoastr\u0103 a fost primit\u0103 prin intermediul site-ului, dar aceast\u0103 confirmare nu constituie acceptarea ofertei dumneavoastr\u0103. Dac\u0103 observa\u021bi c\u0103 notificarea prin e-mail de confirmare automat\u0103 con\u021bine informa\u021bii incorecte despre dumneavoastr\u0103 (de exemplu, numele, adresa de livrare, num\u0103rul de telefon etc.), trebuie s\u0103 ne notifica\u021bi imediat prin e-mail, \u00eempreun\u0103 cu informa\u021biile corecte. Dac\u0103 nu primi\u021bi e-mailul automat de confirmare \u00een termen de 24 de ore de la plasarea comenzii, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi, deoarece este posibil ca comanda dvs. s\u0103 nu fi fost primit\u0103 din motive tehnice.<\/p><p>Contractul este \u00eencheiat atunci c\u00e2nd informa\u021biile privind expedierea coletului sunt trimise de sistemul de servicii de curierat al v\u00e2nz\u0103torului.<\/p><p><b><strong>Principii pentru colectarea \u0219i prezentarea opiniilor consumatorilor<\/strong><\/b><\/p><p><b><strong>\u00a0<\/strong><\/b><\/p><ol><li>Evalu\u0103ri impar\u021biale<\/li><\/ol><p>Colect\u0103m recenzii de la consumatori f\u0103r\u0103 a oferi nicio contrapresta\u021bie (reducere de achizi\u021bie, cupon).<\/p><ol start=\"2\"><li>Indicarea calit\u0103\u021bii reale a clientului<\/li><\/ol><p>\u00cen cazul evalu\u0103rilor efectuate de consumatori care au achizi\u021bionat efectiv bunurile, acest fapt este indicat separat l\u00e2ng\u0103 evaluare.<\/p><ol start=\"3\"><li>Nu doar recenzii ale produselor<\/li><\/ol><p>Recenziile nu se refer\u0103 \u00eentotdeauna la produsul \u00een sine, ele pot fi o recenzie a magazinului nostru online, iar aceast\u0103 distinc\u021bie este valabil\u0103 \u00een special pentru recenziile care utilizeaz\u0103 doar asteriscuri \u0219i niciun rating textual.<\/p><ol start=\"4\"><li>Diversitatea evalu\u0103rilor<\/li><\/ol><p>Nu suntem selectivi \u00een ceea ce prive\u0219te recenziile pe care le afi\u0219\u0103m, astfel \u00eenc\u00e2t numai recenziile pozitive vor fi afi\u0219ate, dar produsele cu un rating mediu de 3,0 sau mai mic vor fi eliminate din magazinul nostru online.<\/p><ol start=\"5\"><li>Termen limit\u0103 pentru aprobarea evalu\u0103rilor<\/li><\/ol><p>Evalu\u0103rile vor fi aprobate sau respinse \u00een termen de 30 de zile.<\/p><p>6. Interzicerea evalu\u0103rilor false<\/p><p>Este strict interzis s\u0103 trimite\u021bi recenzii sau recomand\u0103ri false ale clien\u021bilor c\u0103tre sistemul nostru pentru a promova produsele noastre, iar ter\u021bii nu pot fi \u00eens\u0103rcina\u021bi s\u0103 fac\u0103 acest lucru.<\/p><ol start=\"7\"><li>C\u00e2nd \u0219tergem recenziile?<\/li><\/ol><p>Respingem recenziile consumatorilor care nu sunt conforme cu urm\u0103toarele:<\/p><ol start=\"8\"><li>\u00cen aten\u021bia consumatorilor care scriu recenzii<\/li><\/ol><p>Consumatorii care scriu recenzii sunt ruga\u021bi s\u0103 ia \u00een considerare urm\u0103toarele recomand\u0103ri:<\/p><ul><li>Evaluarea trebuie s\u0103 con\u021bin\u0103 informa\u021bii reale \u0219i s\u0103 ajute al\u021bi consumatori s\u0103 ia o decizie de cump\u0103rare corect\u0103.<\/li><li>De asemenea, evaluarea descrie avantajele\/defectele produsului evaluat (calitatea tehnic\u0103, aspectul estetic etc.),<\/li><li>pot con\u021bine experien\u021bele proprii ale utilizatorului cu privire la utilizarea produsului sau sugestii pentru \u00eembun\u0103t\u0103\u021birea produsului.<\/li><li>Opinia trebuie s\u0103 se refere numai la produs \u0219i nu la serviciile aferente acestuia (livrare la domiciliu, disponibilitatea produsului etc.) sau la v\u00e2nz\u0103tori.<\/li><\/ul><ol start=\"9\"><li>Site-ul nostru web colecteaz\u0103 recenziile clien\u021bilor \u00een urm\u0103torul (urm\u0103toarele) mod(e):<\/li><\/ol><p>De la clien\u021bi reali, pe baza solicit\u0103rilor noastre prin e-mail: la 14 zile dup\u0103 achizi\u021bie, magazinul nostru online va contacta prin e-mail clien\u021bii care au cump\u0103rat efectiv bunurile \u0219i le va oferi posibilitatea de a evalua bunurile. Trimiterea unei evalu\u0103ri este voluntar\u0103, iar consumatorul nu prime\u0219te niciun beneficiu financiar sau de alt\u0103 natur\u0103 prin trimiterea unei evalu\u0103ri.<\/p><p>Din partea vizitatorilor site-ului: Oricine viziteaz\u0103 site-ul web poate alege s\u0103 posteze o recenzie, acest lucru nefiind restric\u021bionat sau controlat de c\u0103tre proprietarul site-ului web.<\/p><p>Opinia dvs. este important\u0103 pentru noi, v\u0103 rug\u0103m s\u0103 profita\u021bi de ocazie pentru a l\u0103sa un comentariu, comentariile negative sunt luate \u00een serios,\u00a0<b><strong>produsele care \u00eendeplinesc sau se situeaz\u0103 sub media de 3 stele vor fi eliminate definitiv din gama noastr\u0103.<\/strong><\/b><\/p><h2><strong>Metode de plat\u0103<\/strong><\/h2><h3><strong>Ut\u00e1nv\u00e9tel<\/strong><\/h3><p>Amennyiben a rendel\u00e9s \u00e9rt\u00e9k\u00e9t a csomag k\u00e9zhezv\u00e9telekor k\u00edv\u00e1nja kiegyenl\u00edteni, akkor v\u00e1lassza az &#8222;Ut\u00e1nv\u00e9tel&#8221; fizet\u00e9si m\u00f3dot. Amennyiben \u00d6n ut\u00e1nv\u00e9tes fizet\u00e9si m\u00f3dot v\u00e1laszt, de m\u00e9gis banki \u00e1tutal\u00e1ssal rendezi az ut\u00e1nv\u00e9tes sz\u00e1ml\u00e1t, Elad\u00f3 amennyiben lehets\u00e9ges m\u00f3dos\u00edtja a megrendel\u00e9st \u00e9s ut\u00e1nv\u00e9t n\u00e9lk\u00fcl k\u00fcldi a csomagot, amennyiben nem lehets\u00e9ges ut\u00e1nv\u00e9t fizet\u00e9ssel ker\u00fcl kisz\u00e1ll\u00edt\u00e1sra a csomag, a beutalt \u00f6sszeget pedig Elad\u00f3 300 ft banki k\u00f6lts\u00e9g levon\u00e1sa ut\u00e1n visszautalja. Amennyiben \u00d6n ut\u00e1nv\u00e9tes rendel\u00e9st ad le, de beutalja az ut\u00e1nv\u00e9tet, majd nem veszi \u00e1t a csomagot Elad\u00f3 1.200 Ft kisz\u00e1ll\u00edt\u00e1si d\u00edjat sz\u00e1mol fel a csomag \u00fajrak\u00fcld\u00e9se eset\u00e9n.<\/p><h3><strong>El\u0151re utal\u00e1s<\/strong><\/h3><p>Amennyiben a rendel\u00e9s \u00e9rt\u00e9k\u00e9t a csomag k\u00e9zhezv\u00e9tele el\u0151tt banki utal\u00e1ssal k\u00edv\u00e1nja rendezni v\u00e1lassza az &#8222;El\u0151re utal\u00e1s&#8221; fizet\u00e9si m\u00f3dot.<\/p><p>Amennyiben \u00d6n el\u0151re utal\u00e1st v\u00e1laszt h\u00e1zhozsz\u00e1ll\u00edt\u00e1ssal, de bizony\u00edthat\u00f3 kisz\u00e1ll\u00edt\u00e1si k\u00eds\u00e9rlet eset\u00e9n nem veszi \u00e1t a csomagot majd az visszasz\u00e1ll\u00edt\u00e1sra ker\u00fcl Elad\u00f3 r\u00e9sz\u00e9re, az \u00fajb\u00f3li kisz\u00e1ll\u00edt\u00e1s eset\u00e9n Elad\u00f3 kisz\u00e1ll\u00edt\u00e1si d\u00edjat sz\u00e1mol fel, esetleges el\u00e1ll\u00e1s eset\u00e9n pedig levonja a teljes\u00edtett sz\u00e1ll\u00edt\u00e1si szolg\u00e1ltat\u00e1sra vonatkoz\u00f3 beutalt \u00f6sszegb\u0151l.<\/p><h2>\u00c1tv\u00e9teli m\u00f3dok, \u00e1tv\u00e9teli d\u00edjak<\/h2><h3><strong><span class=\"inserted_var\">H\u00e1zhozsz\u00e1ll\u00edt\u00e1s\/csomagpontra\/automat\u00e1ba sz\u00e1ll\u00edt\u00e1s fut\u00e1rral:<\/span><\/strong><\/h3><p><b>GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.<\/b><\/p><p><span class=\"inserted_var\">A term\u00e9ket a<b>\u00a0GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.<\/b>\u00a0fut\u00e1rszolg\u00e1lat sz\u00e1ll\u00edtja ki.<\/span><\/p><p><span class=\"inserted_var\">A sz\u00e1ll\u00edt\u00e1si alapd\u00edj 1.490 Ft.<\/span><\/p><p>Csomagpont alapd\u00edja 990 Ft.<\/p><p><span class=\"inserted_var\">Ut\u00e1nv\u00e9tes fizet\u00e9si m\u00f3d v\u00e1laszt\u00e1sa eset\u00e9n ut\u00e1nv\u00e9t kezel\u00e9si d\u00edj 390 Ft.<\/span><\/p><p><span class=\"inserted_var\">B\u0151vebb inform\u00e1ci\u00f3t itt tal\u00e1l: https:\/\/gls-group.com\/HU\/hu\/home<\/span><\/p><p>A h\u00e1zhoz sz\u00e1ll\u00edt\u00e1si d\u00edj\u00a0<b>GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.<\/b><span class=\"inserted_var\">. \u00e1ltal t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1s eset\u00e9n 25.000 forint feletti kos\u00e1r\u00e9rt\u00e9k eset\u00e9n 490 ft.<\/span><\/p><p>A csomagpontra vagy csomagautomat\u00e1ba t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1si d\u00edj\u00a0<b>GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.<\/b><span class=\"inserted_var\">\u00a0\u00e1ltal t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1s eset\u00e9n 25.000 forint feletti kos\u00e1r\u00e9rt\u00e9k eset\u00e9n 0 ft.<\/span><\/p><p><strong>Magyar Posta Zrt<\/strong><\/p><p><span class=\"inserted_var\">A term\u00e9ket a<b>\u00a0<\/b>Magyar Posta Zrt sz\u00e1ll\u00edtja ki.<\/span><\/p><p><span class=\"inserted_var\">A sz\u00e1ll\u00edt\u00e1si alapd\u00edj 1.990 Ft.<\/span><\/p><p>Csomagpont\/postapont\/post\u00e1n marad\u00f3 alapd\u00edja 1.490 Ft.<\/p><p><span class=\"inserted_var\">Ut\u00e1nv\u00e9tes fizet\u00e9si m\u00f3d v\u00e1laszt\u00e1sa eset\u00e9n ut\u00e1nv\u00e9t kezel\u00e9si d\u00edj 290 Ft.<\/span><\/p><p><span class=\"inserted_var\">B\u0151vebb inform\u00e1ci\u00f3t itt tal\u00e1l: https:\/\/www.posta.hu\/kuldemeny_kuldese\/mpl_postacsomag<\/span><\/p><p>A h\u00e1zhoz sz\u00e1ll\u00edt\u00e1si d\u00edj\u00a0<span class=\"inserted_var\">Magyar Posta Zrt\u00a0<\/span><span class=\"inserted_var\">. \u00e1ltal t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1s eset\u00e9n 25.000 forint feletti kos\u00e1r\u00e9rt\u00e9k eset\u00e9n 1.990 ft.<\/span><\/p><p>A csomagpontra vagy csomagautomat\u00e1ba t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1si d\u00edj\u00a0<span class=\"inserted_var\">Magyar Posta Zrt\u00a0<\/span><span class=\"inserted_var\">\u00a0\u00e1ltal t\u00f6rt\u00e9n\u0151 sz\u00e1ll\u00edt\u00e1s eset\u00e9n 25.000 forint feletti kos\u00e1r\u00e9rt\u00e9k eset\u00e9n 1.490 ft.<\/span><\/p><h2>K\u00fclf\u00f6ldre t\u00f6rt\u00e9n\u0151 \u00e9rt\u00e9kes\u00edt\u00e9s<\/h2><p>Elad\u00f3 nem k\u00fcl\u00f6nb\u00f6zteti meg a Honlap haszn\u00e1lat\u00e1val Magyarorsz\u00e1g ter\u00fclet\u00e9n \u00e9s az azon k\u00edv\u00fcl az Eur\u00f3pai Uni\u00f3 ter\u00fclet\u00e9n bel\u00fcli v\u00e1s\u00e1rl\u00f3kat. A jelen \u00c1SZF elt\u00e9r\u0151 rendelkez\u00e9se hi\u00e1ny\u00e1ban az Elad\u00f3 Magyarorsz\u00e1g ter\u00fclet\u00e9n biztos\u00edtja a megrendelt term\u00e9kek kisz\u00e1ll\u00edt\u00e1s\u00e1t\/\u00e1tv\u00e9tel\u00e9t.<\/p><h2 style=\"margin-bottom: 0.5rem; font-weight: 500; line-height: 1.2; font-size: 1.75rem; color: #212121; font-family: Quicksand, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; text-transform: none;\">Teljes\u00edt\u00e9si hat\u00e1rid\u0151<\/h2><p style=\"margin-bottom: 1rem; color: #212121; font-family: Quicksand, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">A megrendel\u00e9sre vonatkoz\u00f3an az \u00e1ltal\u00e1nos teljes\u00edt\u00e9si hat\u00e1rid\u0151\u00a0a rendel\u00e9s visszaigazol\u00e1s\u00e1t\u00f3l sz\u00e1m\u00edtott\u00a01-10 munkanap, ami k\u00fcl\u00f6nleges esetekben\u00a0legfeljebb\u00a030\u00a0napra tol\u00f3dhat. Ez a sz\u00e1ll\u00edt\u00e1si hat\u00e1rid\u0151 t\u00e1j\u00e9koztat\u00f3 jelleg\u0171, az ett\u0151l t\u00f6rt\u00e9n\u0151 elt\u00e9r\u00e9st minden esetben e-mail \u00fatj\u00e1n jelezz\u00fck.<\/p><p>A Magyarorsz\u00e1gon k\u00edv\u00fcli v\u00e1s\u00e1rl\u00e1sra is jelen \u00c1SZF rendelkez\u00e9sei az ir\u00e1nyad\u00f3ak azzal, hogy a vonatkoz\u00f3 rendelet el\u0151\u00edr\u00e1sai alapj\u00e1n jelen pont \u00e9rtelmez\u00e9s\u00e9ben vev\u0151nek az a fogyaszt\u00f3 min\u0151s\u00fcl, aki valamely tag\u00e1llam \u00e1llampolg\u00e1ra, vagy valamely tag\u00e1llamban lak\u00f3hellyel rendelkezik, vagy az a v\u00e1llalkoz\u00e1s, amely valamely tag\u00e1llamban leteleped\u00e9si hellyel rendelkezik, \u00e9s az Eur\u00f3pai Uni\u00f3n bel\u00fcl kiz\u00e1r\u00f3lag v\u00e9gfelhaszn\u00e1l\u00e1s c\u00e9lj\u00e1b\u00f3l v\u00e1s\u00e1rol \u00e1rut vagy vesz ig\u00e9nybe szolg\u00e1ltat\u00e1st, vagy ilyen sz\u00e1nd\u00e9kkal j\u00e1r el. Fogyaszt\u00f3nak az a term\u00e9szetes szem\u00e9ly min\u0151s\u00fcl, aki olyan c\u00e9lb\u00f3l j\u00e1r el, amely k\u00edv\u00fcl esik kereskedelmi, ipari, k\u00e9zm\u0171ipari vagy szakmai tev\u00e9kenys\u00e9ge k\u00f6r\u00e9n.<\/p><p>A kommunik\u00e1ci\u00f3 \u00e9s a v\u00e1s\u00e1rl\u00e1s nyelve els\u0151sorban a magyar nyelv, Elad\u00f3 nem k\u00f6teles a v\u00e1s\u00e1rl\u00f3 tag\u00e1llami szerinti nyelven kommunik\u00e1lni V\u00e1s\u00e1rl\u00f3val.<\/p><p>Elad\u00f3 nem k\u00f6teles megfeleljen a V\u00e1s\u00e1rl\u00f3 tag\u00e1llama szerinti nemzeti jogban az \u00e9rintett Term\u00e9kkel kapcsolatban meghat\u00e1rozott szerz\u0151d\u00e9sen k\u00edv\u00fcli k\u00f6vetelm\u00e9nyeknek, p\u00e9ld\u00e1ul c\u00edmk\u00e9z\u00e9si vagy \u00e1gazatspecifikus k\u00f6vetelm\u00e9nyeknek, vagy hogy t\u00e1j\u00e9koztassa a V\u00e1s\u00e1rl\u00f3t ezekr\u0151l a k\u00f6vetelm\u00e9nyekr\u0151l.<\/p><p>Elad\u00f3 elt\u00e9r\u0151 rendelkez\u00e9se hi\u00e1ny\u00e1ban Magyarorsz\u00e1gi \u00c1F\u00c1-t alkalmazza minden Term\u00e9k eset\u00e9ben.<\/p><p>V\u00e1s\u00e1rl\u00f3 a jelen \u00c1SZF szerint \u00e9lhet jog\u00e9rv\u00e9nyes\u00edt\u00e9si lehet\u0151s\u00e9geivel.<\/p><p>Elektronikus fizet\u00e9si megold\u00e1s alkalmaz\u00e1sa eset\u00e9n a fizet\u00e9s az Elad\u00f3 \u00e1ltal meghat\u00e1rozott p\u00e9nznemben val\u00f3sul meg,<\/p><p>Elad\u00f3 visszatarthatja a Term\u00e9k \u00e1tad\u00e1s\u00e1t ameddig nem gy\u0151z\u0151dik meg arr\u00f3l, hogy a Term\u00e9k \u00e1r\u00e1nak \u00e9s a sz\u00e1ll\u00edt\u00e1si d\u00edjnak kifizet\u00e9se sikeresen \u00e9s marad\u00e9ktalanul megt\u00f6rt\u00e9nt az elektronikus fizet\u00e9si megold\u00e1s haszn\u00e1lat\u00e1val (ide\u00e9rtve azt az esetet is, amikor az \u00e1tutal\u00e1ssal fizetett term\u00e9k eset\u00e9n V\u00e1s\u00e1rl\u00f3 a tag\u00e1llama szerinti p\u00e9nznemben utalja el a v\u00e9tel\u00e1rat (sz\u00e1ll\u00edt\u00e1si d\u00edjat) \u00e9s az \u00e1tv\u00e1lt\u00e1s, valamint a banki jutal\u00e9kok, k\u00f6lts\u00e9gek miatt Elad\u00f3 nem kapja meg teljes m\u00e9rt\u00e9kben a v\u00e9tel\u00e1r \u00f6sszeg\u00e9t). Amennyiben a Term\u00e9k \u00e1ra nem ker\u00fclt teljes m\u00e9rt\u00e9kben kifizet\u00e9sre, az Elad\u00f3 a v\u00e9tel\u00e1r kieg\u00e9sz\u00edt\u00e9s\u00e9re h\u00edvhatja fel a V\u00e1s\u00e1rl\u00f3t.<\/p><p>Elad\u00f3 a Term\u00e9k \u00e1tad\u00e1sa \u00e9rdek\u00e9ben a magyar v\u00e1s\u00e1rl\u00f3kat megillet\u0151 \u00e1tad\u00e1si lehet\u0151s\u00e9geket biztos\u00edtja a nem magyarorsz\u00e1gi v\u00e1s\u00e1rl\u00f3knak is.<\/p><p>Amennyiben V\u00e1s\u00e1rl\u00f3 az \u00c1SZF szerint k\u00e9rheti a Term\u00e9k sz\u00e1ll\u00edt\u00e1s\u00e1t Magyarorsz\u00e1g ter\u00fclet\u00e9re, vagy b\u00e1rmely m\u00e1s Eur\u00f3pai Uni\u00f3s tag\u00e1llam ter\u00fclet\u00e9re, ezt k\u00e9rheti a nem magyarorsz\u00e1gi v\u00e1s\u00e1rl\u00f3 is b\u00e1rmely az \u00c1SZF-ben megjel\u00f6lt sz\u00e1ll\u00edt\u00e1si m\u00f3don.<\/p><p>Amennyiben V\u00e1s\u00e1rl\u00f3 az \u00c1SZF szerint v\u00e1laszthatja a Term\u00e9k szem\u00e9lyes \u00e1tv\u00e9tel\u00e9t az Elad\u00f3n\u00e1l, ezzel \u00e9lhet a nem magyarorsz\u00e1gi v\u00e1s\u00e1rl\u00f3 is.<\/p><p>Egyebekben a V\u00e1s\u00e1rl\u00f3 k\u00e9rheti, hogy a Term\u00e9k sz\u00e1ll\u00edt\u00e1s\u00e1t saj\u00e1t k\u00f6lts\u00e9g\u00e9n oldhassa meg k\u00fclf\u00f6ldre. Magyar v\u00e1s\u00e1rl\u00f3t ez a jog nem illet meg.<\/p><p>Elad\u00f3 a sz\u00e1ll\u00edt\u00e1si d\u00edj megfizet\u00e9s\u00e9t k\u00f6vet\u0151en teljes\u00edti a megrendel\u00e9st, amennyiben V\u00e1s\u00e1rl\u00f3 a sz\u00e1ll\u00edt\u00e1si d\u00edjat nem fizeti meg Elad\u00f3 sz\u00e1m\u00e1ra, vagy a saj\u00e1t sz\u00e1ll\u00edt\u00e1st nem oldja meg az el\u0151re egyezetetett id\u0151pontig, Elad\u00f3 a szerz\u0151d\u00e9st felmondja \u00e9s az el\u0151re megfizetett v\u00e9tel\u00e1rat visszafizeti V\u00e1s\u00e1rl\u00f3 sz\u00e1m\u00e1ra.<\/p><h1>Fogyaszt\u00f3i t\u00e1j\u00e9koztat\u00f3 a 45\/2014. (II. 26.) Korm. rendelet alapj\u00e1n<\/h1><div><h2>T\u00e1j\u00e9koztat\u00f3 a fogyaszt\u00f3 vev\u0151t megillet\u0151 el\u00e1ll\u00e1si jogr\u00f3l<\/h2><p>Fogyaszt\u00f3nak a Ptk. 8:1. \u00a7 1. bekezd\u00e9s 3. pontja szerint csak\u00a0a szakm\u00e1ja, \u00f6n\u00e1ll\u00f3 foglalkoz\u00e1sa vagy \u00fczleti tev\u00e9kenys\u00e9ge k\u00f6r\u00e9n k\u00edv\u00fcl elj\u00e1r\u00f3 term\u00e9szetes szem\u00e9ly min\u0151s\u00fcl, \u00edgy\u00a0<strong>jogi szem\u00e9lyek nem \u00e9lhetnek az indokol\u00e1s n\u00e9lk\u00fcli el\u00e1ll\u00e1si joggal!<\/strong><\/p><p>A fogyaszt\u00f3t a 45\/2014. (II. 26.) Korm. rendelet 20. \u00a7 szerint megilleti az indokol\u00e1s n\u00e9lk\u00fcli el\u00e1ll\u00e1s joga. A fogyaszt\u00f3 az el\u00e1ll\u00e1si jog\u00e1t<\/p><p>a) term\u00e9k ad\u00e1sv\u00e9tel\u00e9re ir\u00e1nyul\u00f3 szerz\u0151d\u00e9s eset\u00e9n<\/p><p>aa) a term\u00e9knek,<\/p><p>ab) t\u00f6bb term\u00e9k ad\u00e1sv\u00e9telekor, ha az egyes term\u00e9kek szolg\u00e1ltat\u00e1sa elt\u00e9r\u0151 id\u0151pontban t\u00f6rt\u00e9nik,az utolj\u00e1ra szolg\u00e1ltatott term\u00e9knek,<\/p><p>a fogyaszt\u00f3 vagy az \u00e1ltala megjel\u00f6lt, a fuvaroz\u00f3t\u00f3l elt\u00e9r\u0151 harmadik szem\u00e9ly \u00e1ltali \u00e1tv\u00e9tel\u00e9nek napj\u00e1t\u00f3l sz\u00e1m\u00edtott hat\u00e1rid\u0151n bel\u00fcl gyakorolhatja, mely hat\u00e1rid\u0151\u00a0\u00a014\u00a0nap.<\/p><p>A jelen pontban foglaltak nem \u00e9rintik a fogyaszt\u00f3 azon jog\u00e1t, hogy az e pontban meghat\u00e1rozott el\u00e1ll\u00e1si jog\u00e1t a szerz\u0151d\u00e9s megk\u00f6t\u00e9s\u00e9nek napja \u00e9s a term\u00e9k \u00e1tv\u00e9tel\u00e9nek napja k\u00f6z\u00f6tti id\u0151szakban is gyakorolja.<\/p><p>Ha a szerz\u0151d\u00e9s megk\u00f6t\u00e9s\u00e9re a fogyaszt\u00f3 tett aj\u00e1nlatot, a fogyaszt\u00f3t a szerz\u0151d\u00e9s megk\u00f6t\u00e9se el\u0151tt megilleti az aj\u00e1nlat visszavon\u00e1s\u00e1nak joga, ami a szerz\u0151d\u00e9s megk\u00f6t\u00e9s\u00e9re kiterjed\u0151 aj\u00e1nlati k\u00f6t\u00f6tts\u00e9get megsz\u00fcnteti.<\/p><h2>El\u00e1ll\u00e1si nyilatkozat, a fogyaszt\u00f3t megillet\u0151 el\u00e1ll\u00e1si vagy felmond\u00e1si jog gyakorl\u00e1sa<\/h2><p>A fogyaszt\u00f3 a 45\/2014. (II. 26.) Korm. rendelet 20. \u00a7-ban biztos\u00edtott jog\u00e1t az erre vonatkoz\u00f3 egy\u00e9rtelm\u0171 nyilatkozat \u00fatj\u00e1n, vagy a honlapr\u00f3l is let\u00f6lthet\u0151 nyilatkozat-minta felhaszn\u00e1l\u00e1s\u00e1val gyakorolhatja.<\/p><h2>A fogyaszt\u00f3 el\u00e1ll\u00e1si nyilatkozat\u00e1nak \u00e9rv\u00e9nyess\u00e9ge<\/h2><p>Az el\u00e1ll\u00e1si jogot hat\u00e1rid\u0151ben \u00e9rv\u00e9nyes\u00edtettnek kell tekinteni, ha a fogyaszt\u00f3 nyilatkozat\u00e1t\u00a0hat\u00e1rid\u0151n bel\u00fcl elk\u00fcldi. A hat\u00e1rid\u0151\u00a014\u00a0nap.<\/p><p>A fogyaszt\u00f3t terheli annak bizony\u00edt\u00e1sa, hogy az el\u00e1ll\u00e1s jog\u00e1t e rendelkez\u00e9ssel \u00f6sszhangban gyakorolta.<\/p><p>Az Elad\u00f3 a fogyaszt\u00f3 el\u00e1ll\u00e1si nyilatkozat\u00e1t annak meg\u00e9rkez\u00e9s\u00e9t k\u00f6vet\u0151en k\u00f6teles elektronikus adathordoz\u00f3n halad\u00e9ktalanul visszaigazolni, amennyiben az\u00a0internetes honlapj\u00e1n is biztos\u00edtja a fogyaszt\u00f3 sz\u00e1m\u00e1ra az el\u00e1ll\u00e1si jog gyakorl\u00e1s\u00e1t.<\/p><h2>Az Elad\u00f3 k\u00f6telezetts\u00e9gei a fogyaszt\u00f3 el\u00e1ll\u00e1sa eset\u00e9n<\/h2><h3>Az Elad\u00f3 visszat\u00e9r\u00edt\u00e9si k\u00f6telezetts\u00e9ge<\/h3><p>Ha a fogyaszt\u00f3 a 45\/2014. (II. 26.) Korm. rendelet 22. \u00a7-nak megfelel\u0151en el\u00e1ll a szerz\u0151d\u00e9st\u0151l, az Elad\u00f3 legk\u00e9s\u0151bb az el\u00e1ll\u00e1sr\u00f3l val\u00f3 tudom\u00e1sszerz\u00e9s\u00e9t\u0151l sz\u00e1m\u00edtott tizenn\u00e9gy napon bel\u00fcl visszat\u00e9r\u00edti a fogyaszt\u00f3 \u00e1ltal ellenszolg\u00e1ltat\u00e1sk\u00e9nt megfizetett teljes \u00f6sszeget, ide\u00e9rtve a teljes\u00edt\u00e9ssel \u00f6sszef\u00fcgg\u00e9sben felmer\u00fclt k\u00f6lts\u00e9geket, \u00edgy a sz\u00e1ll\u00edt\u00e1si d\u00edjat is. Felh\u00edvjuk a figyelm\u00e9t, hogy ez a rendelkez\u00e9s nem vonatkozik a legkev\u00e9sb\u00e9 k\u00f6lts\u00e9ges szok\u00e1sos fuvaroz\u00e1si m\u00f3dt\u00f3l elt\u00e9r\u0151 fuvaroz\u00e1si m\u00f3d v\u00e1laszt\u00e1s\u00e1val okozott t\u00f6bbletk\u00f6lts\u00e9gekre.<\/p><h3>Az Elad\u00f3 visszat\u00e9r\u00edt\u00e9si k\u00f6telezetts\u00e9g\u00e9nek m\u00f3dja<\/h3><p>El\u00e1ll\u00e1s vagy felmond\u00e1s eset\u00e9n a v\u00e1llalkoz\u00e1s a fogyaszt\u00f3nak visszaj\u00e1r\u00f3 \u00f6sszeget a fogyaszt\u00f3 \u00e1ltal ig\u00e9nybe vett fizet\u00e9si m\u00f3ddal megegyez\u0151 m\u00f3don t\u00e9r\u00edti vissza. A fogyaszt\u00f3 kifejezett beleegyez\u00e9se alapj\u00e1n a v\u00e1llalkoz\u00e1s a visszat\u00e9r\u00edt\u00e9sre m\u00e1s fizet\u00e9si m\u00f3dot is alkalmazhat, de a fogyaszt\u00f3t ebb\u0151l ad\u00f3d\u00f3an semmilyen t\u00f6bbletd\u00edj nem terhelheti.<\/p><h3>T\u00f6bbletk\u00f6lts\u00e9gek<\/h3><p>Ha a fogyaszt\u00f3 kifejezetten a legkev\u00e9sb\u00e9 k\u00f6lts\u00e9ges szok\u00e1sos fuvaroz\u00e1si m\u00f3dt\u00f3l elt\u00e9r\u0151 fuvaroz\u00e1si m\u00f3dot v\u00e1laszt, az Elad\u00f3 nem k\u00f6teles visszat\u00e9r\u00edteni az ebb\u0151l ered\u0151 t\u00f6bbletk\u00f6lts\u00e9geket. Ilyen esetben a felt\u00fcntetett \u00e1ltal\u00e1nos sz\u00e1ll\u00edt\u00e1si d\u00edjt\u00e9telek erej\u00e9ig \u00e1ll fenn visszat\u00e9r\u00edt\u00e9si k\u00f6telezetts\u00e9g\u00fcnk.\u00a0<\/p><h3>Visszatart\u00e1si jog<\/h3><p>Az Elad\u00f3 mindaddig visszatarthatja a fogyaszt\u00f3nak visszaj\u00e1r\u00f3 \u00f6sszeget, am\u00edg a fogyaszt\u00f3 a term\u00e9ket vissza nem szolg\u00e1ltatta, vagy k\u00e9ts\u00e9get kiz\u00e1r\u00f3an nem igazolta, hogy azt visszak\u00fcldte; a kett\u0151 k\u00f6z\u00fcl a kor\u00e1bbi id\u0151pontot kell figyelembe venni. Ut\u00e1nv\u00e9ttel vagy port\u00f3san feladott k\u00fcldem\u00e9nyeket nem \u00e1ll m\u00f3dunkban elfogadni.\u00a0<\/p><h2>A fogyaszt\u00f3 k\u00f6telezetts\u00e9gei el\u00e1ll\u00e1sa vagy felmond\u00e1sa eset\u00e9n<\/h2><h3>A term\u00e9k visszaszolg\u00e1ltat\u00e1sa<\/h3><p>Ha a fogyaszt\u00f3 a 45\/2014. (II. 26.) Korm. rendelet 22. \u00a7-nak megfelel\u0151en el\u00e1ll a szerz\u0151d\u00e9st\u0151l, k\u00f6teles a term\u00e9ket halad\u00e9ktalanul, de legk\u00e9s\u0151bb az el\u00e1ll\u00e1s k\u00f6zl\u00e9s\u00e9t\u0151l sz\u00e1m\u00edtott tizenn\u00e9gy napon bel\u00fcl visszak\u00fcldeni, illetve az Elad\u00f3nak vagy az Elad\u00f3 \u00e1ltal a term\u00e9k \u00e1tv\u00e9tel\u00e9re meghatalmazott szem\u00e9lynek \u00e1tadni. A visszak\u00fcld\u00e9s hat\u00e1rid\u0151ben teljes\u00edtettnek min\u0151s\u00fcl, ha a fogyaszt\u00f3 a term\u00e9ket a hat\u00e1rid\u0151 lej\u00e1rta el\u0151tt elk\u00fcldi.<\/p><h3>A term\u00e9k visszaszolg\u00e1ltat\u00e1s\u00e1val kapcsolatos k\u00f6lts\u00e9gek visel\u00e9se<\/h3><p>A fogyaszt\u00f3 viseli a term\u00e9k visszak\u00fcld\u00e9s\u00e9nek k\u00f6lts\u00e9g\u00e9t. A term\u00e9ket az Elad\u00f3 c\u00edm\u00e9re kell visszak\u00fcldeni. Ha a fogyaszt\u00f3 a teljes\u00edt\u00e9s megkezd\u00e9s\u00e9t k\u00f6vet\u0151en felmondja az \u00fczlethelyis\u00e9gen k\u00edv\u00fcl vagy t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt &#8211; szolg\u00e1ltat\u00e1s ny\u00fajt\u00e1sra vonatkoz\u00f3 &#8211; szerz\u0151d\u00e9st, k\u00f6teles a felmond\u00e1s v\u00e1llalkoz\u00e1ssal val\u00f3 k\u00f6zl\u00e9se id\u0151pontj\u00e1ig teljes\u00edtett szolg\u00e1ltat\u00e1ssal ar\u00e1nyos d\u00edjat a v\u00e1llalkoz\u00e1s sz\u00e1m\u00e1ra megfizetni. A fogyaszt\u00f3 \u00e1ltal ar\u00e1nyosan fizetend\u0151 \u00f6sszeget a szerz\u0151d\u00e9sben meg\u00e1llap\u00edtott ellenszolg\u00e1ltat\u00e1s ad\u00f3val n\u00f6velt teljes \u00f6sszege alapj\u00e1n kell meg\u00e1llap\u00edtani. Ha a fogyaszt\u00f3 bizony\u00edtja, hogy az ily m\u00f3don meg\u00e1llap\u00edtott teljes \u00f6sszeg t\u00falzottan magas, az ar\u00e1nyos \u00f6sszeget a szerz\u0151d\u00e9s megsz\u0171n\u00e9s\u00e9nek id\u0151pontj\u00e1ig teljes\u00edtett szolg\u00e1ltat\u00e1sok piaci \u00e9rt\u00e9ke alapj\u00e1n kell kisz\u00e1m\u00edtani. K\u00e9rj\u00fck vegye figyelembe, hogy ut\u00e1nv\u00e9ttel vagy port\u00f3san visszak\u00fcld\u00f6tt term\u00e9ket nem \u00e1ll m\u00f3dunkban \u00e1tvenni.<\/p><h3>Fogyaszt\u00f3 felel\u0151ss\u00e9ge az \u00e9rt\u00e9kcs\u00f6kken\u00e9s\u00e9rt<\/h3><p>A fogyaszt\u00f3 a term\u00e9k jelleg\u00e9nek, tulajdons\u00e1gainak \u00e9s m\u0171k\u00f6d\u00e9s\u00e9nek meg\u00e1llap\u00edt\u00e1s\u00e1hoz sz\u00fcks\u00e9ges haszn\u00e1latot meghalad\u00f3 haszn\u00e1latb\u00f3l ered\u0151 \u00e9rt\u00e9kcs\u00f6kken\u00e9s\u00e9rt felel.<\/p><h2><strong>Az el\u00e1ll\u00e1si jog az al\u00e1bbi esetekben nem gyakorolhat\u00f3<\/strong><\/h2><p>Az Elad\u00f3 kifejezetten felh\u00edvja az \u00d6n figyelm\u00e9t, hogy \u00d6n nem gyakorolhatja el\u00e1ll\u00e1si jog\u00e1t a 45\/2014 (II.26.) Korm. Rendelet 29. \u00a7. (1) bekezd\u00e9s\u00e9ben foglalt esetekben:<\/p><p><em>a)\u00a0<\/em>a szolg\u00e1ltat\u00e1s ny\u00fajt\u00e1s\u00e1ra ir\u00e1nyul\u00f3 szerz\u0151d\u00e9s eset\u00e9ben a szolg\u00e1ltat\u00e1s eg\u00e9sz\u00e9nek teljes\u00edt\u00e9s\u00e9t k\u00f6vet\u0151en, ha a v\u00e1llalkoz\u00e1s a teljes\u00edt\u00e9st a fogyaszt\u00f3 kifejezett, el\u0151zetes beleegyez\u00e9s\u00e9vel kezdte meg, \u00e9s a fogyaszt\u00f3 tudom\u00e1sul vette, hogy a szolg\u00e1ltat\u00e1s eg\u00e9sz\u00e9nek teljes\u00edt\u00e9s\u00e9t k\u00f6vet\u0151en felmond\u00e1si jog\u00e1t elvesz\u00edti;<\/p><p><em>b)\u00a0<\/em>olyan term\u00e9k vagy szolg\u00e1ltat\u00e1s tekintet\u00e9ben, amelynek \u00e1ra, illetve d\u00edja a p\u00e9nzpiac v\u00e1llalkoz\u00e1s \u00e1ltal nem befoly\u00e1solhat\u00f3, az el\u00e1ll\u00e1si jog gyakorl\u00e1s\u00e1ra meghat\u00e1rozott hat\u00e1rid\u0151 alatt is lehets\u00e9ges ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg;<\/p><p><em>c)\u00a0<\/em>olyan nem el\u0151re gy\u00e1rtott term\u00e9k eset\u00e9ben, amelyet a fogyaszt\u00f3 utas\u00edt\u00e1sa alapj\u00e1n vagy kifejezett k\u00e9r\u00e9s\u00e9re \u00e1ll\u00edtottak el\u0151, vagy olyan term\u00e9k eset\u00e9ben, amelyet egy\u00e9rtelm\u0171en a fogyaszt\u00f3 szem\u00e9ly\u00e9re szabtak;<\/p><p><em>d)\u00a0<\/em>romland\u00f3 vagy min\u0151s\u00e9g\u00e9t r\u00f6vid ideig meg\u0151rz\u0151 term\u00e9k tekintet\u00e9ben;<\/p><p><em>e)\u00a0<\/em>olyan z\u00e1rt csomagol\u00e1s\u00fa term\u00e9k tekintet\u00e9ben, amely eg\u00e9szs\u00e9gv\u00e9delmi vagy higi\u00e9niai okokb\u00f3l az \u00e1tad\u00e1st k\u00f6vet\u0151 felbont\u00e1sa ut\u00e1n nem k\u00fcldhet\u0151 vissza;<\/p><p><em>f)\u00a0<\/em>olyan term\u00e9k tekintet\u00e9ben, amely jelleg\u00e9n\u00e9l fogva az \u00e1tad\u00e1st k\u00f6vet\u0151en elv\u00e1laszthatatlanul vegy\u00fcl m\u00e1s term\u00e9kkel;<\/p><p><em>g)\u00a0<\/em>olyan alkoholtartalm\u00fa ital tekintet\u00e9ben, amelynek t\u00e9nyleges \u00e9rt\u00e9ke a v\u00e1llalkoz\u00e1s \u00e1ltal nem befoly\u00e1solhat\u00f3 m\u00f3don a piaci ingadoz\u00e1sokt\u00f3l f\u00fcgg, \u00e9s amelynek \u00e1r\u00e1r\u00f3l a felek az ad\u00e1sv\u00e9teli szerz\u0151d\u00e9s megk\u00f6t\u00e9sekor \u00e1llapodtak meg, azonban a szerz\u0151d\u00e9s teljes\u00edt\u00e9s\u00e9re csak a megk\u00f6t\u00e9st\u0151l sz\u00e1m\u00edtott harmincadik napot k\u00f6vet\u0151en ker\u00fcl sor;<\/p><p><em>h)<\/em>\u00a0olyan v\u00e1llalkoz\u00e1si szerz\u0151d\u00e9s eset\u00e9ben, amelyn\u00e9l a v\u00e1llalkoz\u00e1s a fogyaszt\u00f3 kifejezett k\u00e9r\u00e9s\u00e9re keresi fel a fogyaszt\u00f3t s\u00fcrg\u0151s jav\u00edt\u00e1si vagy karbantart\u00e1si munk\u00e1latok elv\u00e9gz\u00e9se c\u00e9lj\u00e1b\u00f3l;<\/p><p><em>i)\u00a0<\/em>lez\u00e1rt csomagol\u00e1s\u00fa hang-, illetve k\u00e9pfelv\u00e9tel, valamint sz\u00e1m\u00edt\u00f3g\u00e9pes szoftver p\u00e9ld\u00e1ny\u00e1nak ad\u00e1sv\u00e9tele tekintet\u00e9ben, ha az \u00e1tad\u00e1st k\u00f6vet\u0151en a fogyaszt\u00f3 a csomagol\u00e1st felbontotta;<\/p><p><em>j)\u00a0<\/em>h\u00edrlap, foly\u00f3irat \u00e9s id\u0151szaki lap tekintet\u00e9ben, az el\u0151fizet\u00e9ses szerz\u0151d\u00e9sek kiv\u00e9tel\u00e9vel;<\/p><p><em>k)\u00a0<\/em>nyilv\u00e1nos \u00e1rver\u00e9sen megk\u00f6t\u00f6tt szerz\u0151d\u00e9sek eset\u00e9ben;<\/p><p><em>l)\u00a0<\/em>lak\u00e1sc\u00e9l\u00fa szolg\u00e1ltat\u00e1s kiv\u00e9tel\u00e9vel sz\u00e1ll\u00e1sny\u00fajt\u00e1sra ir\u00e1nyul\u00f3 szerz\u0151d\u00e9s, fuvaroz\u00e1s, szem\u00e9lyg\u00e9pj\u00e1rm\u0171-k\u00f6lcs\u00f6nz\u00e9s, \u00e9tkeztet\u00e9s vagy szabadid\u0151s tev\u00e9kenys\u00e9gekhez kapcsol\u00f3d\u00f3 szolg\u00e1ltat\u00e1sra ir\u00e1nyul\u00f3 szerz\u0151d\u00e9s eset\u00e9ben, ha a szerz\u0151d\u00e9sben meghat\u00e1rozott teljes\u00edt\u00e9si hat\u00e1rnapot vagy hat\u00e1rid\u0151t k\u00f6t\u00f6ttek ki;<\/p><p><em>m)\u00a0<\/em>a nem t\u00e1rgyi adathordoz\u00f3n ny\u00fajtott digit\u00e1lis adattartalom tekintet\u00e9ben, ha a v\u00e1llalkoz\u00e1s a fogyaszt\u00f3 kifejezett, el\u0151zetes beleegyez\u00e9s\u00e9vel kezdte meg a teljes\u00edt\u00e9st, \u00e9s a fogyaszt\u00f3 e beleegyez\u00e9s\u00e9vel egyidej\u0171leg nyilatkozott annak tudom\u00e1sul v\u00e9tel\u00e9r\u0151l, hogy a teljes\u00edt\u00e9s megkezd\u00e9s\u00e9t k\u00f6vet\u0151en elvesz\u00edti az el\u00e1ll\u00e1si jog\u00e1t.<\/p><p><strong>El\u00e1ll\u00e1si jog gyakorl\u00e1s\u00e1nak a menete:\u00a0\u00a0<\/strong><\/p><ul><li><p>Amennyiben a Fogyaszt\u00f3 \u00e9lni k\u00edv\u00e1n az el\u00e1ll\u00e1si joggal, \u00fagy k\u00f6teles az el\u00e1ll\u00e1si sz\u00e1nd\u00e9k\u00e1t\u00a0a mell\u00e9kletben tal\u00e1lhat\u00f3 nyilatkozat-minta felhaszn\u00e1l\u00e1s\u00e1val; vagy\u00a0az erre vonatkoz\u00f3 egy\u00e9rtelm\u0171 nyilatkozat \u00fatj\u00e1n jelezni\u00a0Szolg\u00e1ltat\u00f3 fel\u00e9.<\/p><\/li><li>Fogyaszt\u00f3 hat\u00e1rid\u0151ben gyakorolja el\u00e1ll\u00e1si jog\u00e1t, amennyiben a term\u00e9k k\u00e9zhezv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtott 14. nap lej\u00e1rta el\u0151tt elk\u00fcldi el\u00e1ll\u00e1si nyilatkozat\u00e1t. \u00cdr\u00e1sban t\u00f6rt\u00e9n\u0151 el\u00e1ll\u00e1s eset\u00e9n el\u00e9g csak az el\u00e1ll\u00e1si nyilatkozatot elk\u00fcldeni 14 napon bel\u00fcl. Postai \u00faton t\u00f6rt\u00e9n\u0151 jelz\u00e9s alkalm\u00e1val a post\u00e1ra ad\u00e1s d\u00e1tum\u00e1t, email vagy telefaxon kereszt\u00fcl t\u00f6rt\u00e9n\u0151 \u00e9rtes\u00edt\u00e9s eset\u00e9n az email illetve a fax k\u00fcld\u00e9s\u00e9nek idej\u00e9t veszi figyelembe. \u00a0<\/li><li>A \u00a0Fogyaszt\u00f3 el\u00e1ll\u00e1s eset\u00e9n k\u00f6teles a megrendelt term\u00e9ket a Szolg\u00e1ltat\u00f3 k\u00f6vetkez\u0151\u00a0c\u00edm\u00e9re (1222 Budapest, Gy\u00e1r u. 15)<span style=\"font-family: Calibri, sans-serif;\">\u00a0k\u00e9sedelem n\u00e9lk\u00fcl, de legk\u00e9s\u0151bb\u00a0az el\u00e1ll\u00e1si nyilatkozat\u00e1nak k\u00f6zl\u00e9s\u00e9t\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl visszak\u00fcldeni, illetve a v\u00e1llalkoz\u00e1snak vagy a v\u00e1llalkoz\u00e1s \u00e1ltal a term\u00e9k \u00e1tv\u00e9tel\u00e9re meghatalmazott szem\u00e9lynek \u00e1tadni<\/span>.\u00a0Lehet\u0151s\u00e9g szerint a term\u00e9ket k\u00e9rj\u00fck gy\u00e1ri csomagol\u00e1s\u00e1ban, minden kieg\u00e9sz\u00edt\u0151 tartoz\u00e9k\u00e1val egy\u00fctt visszak\u00fcldeni.\u00a0A hat\u00e1rid\u0151 betartottnak min\u0151s\u00fcl, amennyiben a 14 napos hat\u00e1rid\u0151 letelte el\u0151tt elk\u00fcldi a term\u00e9ket (teh\u00e1t nem kell meg\u00e9rkezni 14 napon bel\u00fcl). A megrendel\u0151 viseli az el\u00e1ll\u00e1si jog gyakorl\u00e1sa miatt az \u00e1ru visszaszolg\u00e1ltat\u00e1s\u00e1val kapcsolatban felmer\u00fcl\u0151 k\u00f6lts\u00e9geket. \u00a0<\/li><li>A Szolg\u00e1ltat\u00f3 azonban nem k\u00f6teles a Fogyaszt\u00f3 r\u00e9sze megt\u00e9r\u00edteni azon t\u00f6bbletk\u00f6lts\u00e9geket, amely a Szolg\u00e1ltat\u00f3 \u00e1ltal felk\u00edn\u00e1lt legolcs\u00f3bb szok\u00e1sos fuvaroz\u00e1si m\u00f3dt\u00f3l elt\u00e9r\u0151 sz\u00e1ll\u00edt\u00e1si m\u00f3d v\u00e1laszt\u00e1s\u00e1b\u00f3l ad\u00f3dik. A Fogyaszt\u00f3 a szerz\u0151d\u00e9s megk\u00f6t\u00e9s\u00e9nek napja \u00e9s a term\u00e9k \u00e1tv\u00e9tel\u00e9nek napja k\u00f6z\u00f6tti id\u0151szakban is gyakorolja el\u00e1ll\u00e1si jog\u00e1t.<\/li><li>A term\u00e9k vissza\u00e9rkez\u00e9s\u00e9t k\u00f6vet\u0151 tizenn\u00e9gy napon bel\u00fcl a Fogyaszt\u00f3 \u00e1ltal megadott banksz\u00e1mlasz\u00e1mra visszat\u00e9r\u00edti Szolg\u00e1ltat\u00f3 a term\u00e9k v\u00e9tel\u00e1r\u00e1t, a sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9ggel egy\u00fctt. \u00a0<\/li><li>\u00a0T\u00f6bb term\u00e9k ad\u00e1sv\u00e9telekor, amennyiben az egyes term\u00e9kek sz\u00e1ll\u00edt\u00e1sa elt\u00e9r\u0151 id\u0151pontban t\u00f6rt\u00e9nik, \u00fagy az utolj\u00e1ra szolg\u00e1ltatott term\u00e9k, illetve t\u00f6bb t\u00e9telb\u0151l vagy darabb\u00f3l \u00e1ll\u00f3 term\u00e9k eset\u00e9n az utolj\u00e1ra k\u00e9zbes\u00edtett t\u00e9telnek vagy darab k\u00e9zhezv\u00e9telt\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl \u00e9lhet a v\u00e1s\u00e1rl\u00f3 az el\u00e1ll\u00e1si joggal.<\/li><\/ul><h1>Nyilatkozat-minta el\u00e1ll\u00e1shoz<\/h1><p>C\u00edmzett: Global Condominium System Kft.<\/p><p>(c\u00edm: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, R\u00e1ba utca 32. A. \u00e9p. mail:\u00a0info@survival72.eu)<\/p><p>Alul\u00edrott\/ak kijelentem\/kijelentj\u00fck, hogy gyakorlom\/gyakoroljuk el\u00e1ll\u00e1si\/felmond\u00e1si jogomat\/jogunkat az al\u00e1bbi term\u00e9k\/ek ad\u00e1sv\u00e9tel\u00e9re vagy az al\u00e1bbi szolg\u00e1ltat\u00e1s ny\u00fajt\u00e1s\u00e1ra ir\u00e1nyul\u00f3 szerz\u0151d\u00e9s tekintet\u00e9ben:<\/p><p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p><p>Szerz\u0151d\u00e9sk\u00f6t\u00e9s id\u0151pontja \/\u00e1tv\u00e9tel id\u0151pontja: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p><p>A fogyaszt\u00f3(k) neve: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p><p>A fogyaszt\u00f3(k) c\u00edme: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p><p>A v\u00e9tel\u00e1rat az al\u00e1bbi banksz\u00e1mlasz\u00e1mra k\u00e9rem visszautalni (abban az esetben t\u00f6ltse ki, ha szeretn\u00e9, hogy a v\u00e9tel\u00e1rat banki \u00e1tutal\u00e1ssal fizess\u00fck vissza):<br \/>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p><p>A fogyaszt\u00f3(k) al\u00e1\u00edr\u00e1sa: (kiz\u00e1r\u00f3lag pap\u00edron tett nyilatkozat eset\u00e9n)<\/p><p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p><p>Kelt<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00c1ltal\u00e1nos szerz\u0151d\u00e9si felt\u00e9telek Az Survival72.eu web\u00e1ruh\u00e1z m\u0171k\u00f6dtet\u0151je a: N\u00e9v: Global Condominium System Kft. Sz\u00e9khely: 8000 Sz\u00e9kesfeh\u00e9rv\u00e1r, R\u00e1ba utca 32. A.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-27643","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/pages\/27643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/comments?post=27643"}],"version-history":[{"count":22,"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/pages\/27643\/revisions"}],"predecessor-version":[{"id":38078,"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/pages\/27643\/revisions\/38078"}],"wp:attachment":[{"href":"https:\/\/survival72.eu\/ro\/wp-json\/wp\/v2\/media?parent=27643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}